FREQUENTLY ASKED QUESTIONS

  • Where can I buy Caress® products?

    Caress products are sold in mass merchandise stores, drug stores, supermarkets and club stores all over the country. If you’re having trouble finding a product, we suggest that you speak with your store manager. Very often they will order it for you.

    To find Caress products at a store near you, go to our Where to Shop section on this website. If you are still unable to locate your product, please visit the Contact section on this website.

    If you are still having trouble locating your product, please call our Consumer Services toll free number, 1-800-598-5005, Monday – Friday, 8:30 AM to 6:00 PM Eastern time so we can further assist you.

  • How can I find out about the latest Caress promotions?

    We suggest you check out our Promotions section from time to time for the latest special offers and promotions. If you’d like to be added to our mailing list, please click here. You can also visit our Facebook page at facebook.com/Caress.

  • How can I get samples of Caress products?

    Occasionally we will have special offers available on our website for those who are U.S. residents. If you’d like to receive information about new products, sample offers, special events and promotions, please click here.

  • Which is the original Caress body wash product? Is Nature’s Silk® the same as Daily Silk? Which is the peach Caress product?

    Caress Daily Silk is also known as Nature’s Silk® which is basically the original scent.  Daily Silk is available in both body wash and beauty bar. Some people refer to Daily Silk as the peach scent.

  • How long can I keep my Caress products and what’s the best way to store them?

    All Caress products remain at their optimum quality and freshness for at least two years when stored at room temperature.

  • How can I let Caress know how much my family and I love their products? And if I have any other questions, who do I reach out to?

    We always appreciate hearing from our consumers whether via email or on the phone. You can click on our Contact page to send us an email or use our toll free number to contact us by phone: 1-800-598-5005, Monday – Friday, 8:30 AM to 6:00 PM EST. You can also visit our Facebook page to tell us how much you love Caress at facebook.com/Caress. Our objective has always been to provide consumers with the finest products that scientific research and human skills can develop. We will continue to strive towards meeting this goal. It is truly rewarding when our consumers feel strongly about our brands and give us their positive feedback. If you would like to be added to our mailing list, please click here.